Terms & Conditions

 

Reservations

All karaoke room and party package reservations must be booked either online or in-store. A deposit is required at the time of booking to secure your date and time. The remaining balance must be paid on the day of your event before check-in.
Walk-ins are welcome but subject to room availability.

Deposits & Payments

• All deposits are non-refundable but may be transferred once to a new date with proper notice (see Cancellation & Rescheduling policy).

• Accepted payment methods include credit/debit cards and any digital payment options listed at checkout.

• Party package pricing may vary based on room size, duration, and additional tokens or services.

Cancellations & Rescheduling

• Cancellations made at least 48 hours in advance may be rescheduled once within 30 days of the original date.

• Cancellations made less than 48 hours before the reservation will result in a forfeited deposit.

• No-shows will be charged the full booking amount.

Arrival & Check-In

Please arrive 10–15 minutes before your scheduled start time for check-in.
Your session begins at the scheduled time, not upon arrival. Late arrivals do not qualify for extended time or refunds.

Party Booking

• Silver Party Packages must be booked at least 2 days in advance.

• Kingdom and Royal Party Packages must be booked at least 5 days in advance.

• Final guest count and add-ons must be confirmed 48 hours prior to the event.

• Outside food or beverages are not permitted without an approved BYOF/BYOS Package.

Room Rules

• No smoking or vaping is permitted anywhere inside the premises.

• Do not touch or adjust amplifiers, volume knobs, decorations, or other equipment.

• Any damage to property or equipment will be charged to the booking holder.

• Management reserves the right to end a session early for misconduct or rule violations. Refunds will not be issued in such cases.

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BYOB / BYOF Policy

(Subject to Service Fee)

BYOB (Bring Your Own Beverage)

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Age Requirement:
All guests must be 21 years or older to enter a BYOB room and to consume alcohol. Valid photo ID is required upon request.

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Moderation Policy:
We promote responsible drinking. Any guest who appears intoxicated may be asked to stop drinking or leave the premises.
Klaw-Oke Kingdom maintains a zero-tolerance policy for unsafe behavior and reserves the right to contact authorities if necessary.

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Liability Disclaimer:
Klaw-Oke Kingdom and its staff are not responsible for any accidents, injuries, or incidents related to alcohol consumption on or off the premises. Guests consume alcohol at their own risk.

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No Sales or Sharing:
Alcohol brought onto the premises is for personal or group use only and may not be sold or distributed to other guests.

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Container Limits:
We reserve the right to limit or deny entry to excessive quantities of alcohol.
No glass bottles are permitted in public areas unless approved by staff.

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Open Container Rules:
Alcoholic beverages must remain within designated BYOB areas and may not be taken outside the premises except when exiting after your session.

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Mixers & Accessories:
Outside mixers, cups, or ice are not permitted. These items are available for purchase from Klaw-Oke Kingdom for an additional fee.

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BYOF (Bring Your Own Food)

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Cleaning Fee:

Standard fee of ($29.99). Cleaning fees are intended for our staff to do a deep clean of the room and other materials in the room; any excess cleaning will be subject to fees. We ask our customers to do a basic courtesy cleaning of the room.

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Clean-Up Courtesy:
Please clean up after your group. Trash bins are provided throughout the venue.

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Food Safety:
Klaw-Oke Kingdom is not responsible for any foodborne illnesses or allergic reactions resulting from outside food.

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No Cooking or Heating:
Outside food must arrive fully prepared. Open flames, portable stoves, or plug-in cooking devices are strictly prohibited.

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Respect Shared Spaces:
Please leave all tables and karaoke rooms clean and orderly for the next guests.

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General Notice

By entering Klaw-Oke Kingdom and participating in any BYOB or BYOF activity, you acknowledge that you are personally responsible for your actions and consumption.

Management reserves the right to:

• Refuse service or entry to any individual violating these policies.

• Remove any guest who poses a safety or security concern to themselves or others.

Thank you for helping us keep Klaw-Oke Kingdom a fun, safe, and welcoming environment for all!

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Contact & Support

If you need assistance with your booking, please contact us:
📞 (832) 800-1950
📧 klawokekingdom@gmail.com
or visit our front counter for in-person support.